Annual Maintanence Service

Microtouch has the capabilities to offer SLA based annual maintenance service for all your hardware requirements. Depending on your need, you have the option to choose between a Comprehensive and a Non-Comprehensive support.

Comprehensive Support (Parts and Labour): This includes replacement / repair of any hardware parts that Microtouch discovers as faulty during the inspection.

Non-Comprehensive Support (Labour):
This maintenance limits the scope of Microtouch responsibility to arranging for an engineer to resolve issues, if any.

Hardware AMC covers the following components:

  • Server (IBM, Lenovo, HP & Dell)
  • Storage (IBM, HP & Dell )
  • Desktop (Any)
  • Laptop (Any)
  • Printer (HP & Epson)
  • Scanner (HP)
  • Switch (Cisco,3 Com & D-Link )
  • Router (Cisco,3 Com & D-Link )

As most organisations know, it is critical for the business to monitor the upkeep of all its equipment. Through a dedicated maintenance SLA, Microtouch will take over your responsibility, leaving you free to focus on your core areas.